SteadyWay Support
Complaints
If something about your enquiry was not handled properly, tell us and we will look into it.
Last updated 6 October 2026.
How to complain
A direct phone number and email will be published here before this website goes live. Until then, say on the call that you want to make a complaint, or send a message through the enquiry form asking us to contact you about it.
What happens next
We will acknowledge the complaint and look at what happened. If the firm that speaks with you is authorised or an appointed representative, you may be able to refer the complaint to the Financial Ombudsman Service if you are not satisfied with the final response.
Free advice
You can also speak to MoneyHelper for free, impartial debt guidance. SteadyWay Support is not part of MoneyHelper or government.